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Realize Business Value,
Improve Customer Satisfaction.

Heyuan always insists on serving customers and pursuing customer value, spares no effort to improve project delivery and after-sales service capabilities, and continuously explores and extends the boundaries of customer satisfaction. We serve our customers with effective organization, standards, technology and communication, adhere to the concept of customer-centricity and listen to customer feedback.

  • 1

    Pre-sales

    Price negotiation of the scheme and order confirmation.

  • 2

    Project Implementation

    Customized design and production, material sourcing, batch manufacturing, quality inspection, acceptance and delivery.

  • 3

    After Sales

    Exchange policy and after-sales service.

After-sales Service

To match specific applications and customer requirements, Heyuan has a wide range of products for customization or choice of solutions. By choosing the right solution for your service, we will provide you with excellent service.

  • 7x24 Hours Remote Technical Support

  • Technical Training Services

  • Accessories and Tools Kit

  • Exclusive Customer Service

  • Comprehensive consulting services

    With over 30 years of experience, our team understands your needs and provides you with the right solution.

    The following information will help us understand your needs:
    ● Car brand
    ● Usage scenario

  • Test samples and order confirmation

    At Heyuan, we pay attention to every detail of our products.

    You can send us your requirements after order approval.

    We also provide stock standard samples to help you quickly understand whether our products are suitable for your application. Please feel free to contact our sales staff to get a quick sample.

  • Installation Guide

    Correct installation ensures optimum performance and longevity of our products.

    We provide detailed installation and usage instructions as well as conference calling services to support your subsequent use. Your questions will be answered responsibly within 24 hours.

  • Warranty

    We are confident in the quality of our products, and different products have different warranties depending on the usage environment.

    Product defects due to design and manufacturing defects are covered by the limited warranty.